Welcome to the world of technical documentation!
The situation you are in is no different from any other tech writer. The technical writing process:
- Ask engineer how the damn thing works.
- Deafing silence.
- Crickets.
- Tumbleweed.
- Just start writing something. Anything.
- Give this something to the engineer.
- Watch engineer become quite upset at how badly you've missed the point of everything.
- As the engineer berates you, in between insults he will also throw off nuggets of technical information.
- Collect these nuggets, as they are the only reliable technical information you will receive.
- Try like hell to weave together this information into something enlightening and technically accurate.
- Go to step 6.
Ok, you're not the doc writing type. That's okay, neither am I. However, people are already working to make this better, and I will continue to do so.
Well, I think I just have to learn the art of documentation. :P
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